- We use a safety deposit scheme. The scheme guarantees tenants will get their deposits back at the end of the tenancy if they meet the terms of the tenancy agreement and do not damage the property.
- When you become a Tenant with Direct Lettings, you receive all of the paperwork you need as a tenant entering a new property (your lease, inventory, safety check certificates)
- All of our Landlords are registered with their Local Authority to comply with the legislation outlined in Part 8 of the Antisocial Behaviour (Scotland) Act 2004
- We ensure all properties that will house two or more unrelated tenants meet the Housing Multiple Occupancy guidelines
- If anything goes wrong, you can report a problem straight away, any day of the week, using our quick and easy online maintenance request procedure
If your tenancy agreement is coming to an end or you're thinking of leaving the agreement early, please make sure you refer to your terms and conditions, lease and inventory. Following the correct procedures gives you a better chance of retaining your full deposit. If you need to refer to your documents, but can't find them, contact your local office.
As a tenant, your belongings aren't covered against damage or theft by your landlord's insurance policy, so it's a good idea to think about Contents Insurance.
There are hundreds or companies out there than can offer tenants insurance but we can help you cut through the red tape and put you in touch directly with our partner insurers.